Slovensky, R., & Ross, W. H. (2012). Should Human Resource Managers use Social

Media Information to Screen Job Applicants?

Managerial and Legal Issues in the USA.

Info: 

The Journal of Policy, Regulation and Strategy for Telecommunication, Information, and Media,

Vol. 14, (1), 55 - 69.

Abstract

Purpose – The present paper describes managerial and U.S.  legal issues associated with using Social Networking Websites (SNWs) such as Facebook for personnel selection.  Managers must consider the benefits and concerns that using such information presents.

Design/methodology/approach – The paper identifies issues based upon the academic literature, theoretical concepts, and current managerial and legal developments as reported in the popular and business press.

Findings –Using SNWs to screen applicants offers benefits to organizations in the form of gaining a large amount of information about applicants, which may be used to supplement other information (e.g., a resume).  It may also help a firm address ‘negligent hiring’ legal concerns. However, other legal considerations as well as issues pertaining to information accuracy, privacy, and justice argue against using such information.

Research limitations/implications –Throughout the paper, topics are raised which may guide future research.

Practical implications –By recognizing both the advantages and disadvantages of using SNW information for applicant screening, managers can make an informed decision as to whether they wish to use this screening method; if so, managers can devise policies that provide the firm with appropriate information while respecting applicant privacy, and complying with U.S. legal and ethical expectations.  

Originality/Value – While much has been written about SNW little has been written from an academic perspective on the advantages and disadvantages of accessing applicant’s SNWs.  The present paper reviews the literature from a variety of disciplines and identifies important issues for researchers and managers.

Keywords:  Social networking websites, Facebook, social media, personnel selection, background screening, Internet privacy, procedural justice, legal issues.

Abstract and cover image (c) copyright Emerald Press.

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Keywords:  Social networking websites, Facebook, social media, personnel selection, background screening, Internet privacy, procedural justice, legal issues.