Understanding the negotiator's professional motivations
You should also understand the other side's reasons for being at the bargaining table and
what their objectives are, independent of who represents their side at the bargaining table.
Sometimes these objectives are stated; sometimes their objectives are camouflaged and
must be gleaned indirectly. For example, if you are a manager negotiating a labor contract,
you might want to look at the contracts that the union negotiated recently with other firms
in order to determine the common features that emerged -- such features may give you clues
as to the other side's objectives. Knowing their objectives can help you tailor your arguments
to make them more persuasive because you can show how your proposals satisfy their goals.
Review question: |
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Thorough preparation involves knowing about: | ||
The issues under discussion | ||
Your product, or service, and your proposals for each issue | ||
Your opponent's professional concerns | ||
Your opponent's personal objectives | ||
All of the above. |